Servicexpertise | Dr. Iliana Katsaridou | Expert in Service Excellence

Dr. iliana katsaridou, Expert in Service Excellence

servicexpertise

Dr. Iliana Katsaridou

Expert in Service Excellence

Want to know a secret?

Service excellence

is a choice

please don’t tell

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<img loading="lazy" decoding="async" width="750" height="418" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_750,h_418/https://servicexpertise.com/wp-content/uploads/2020/06/105576730_2418056885158423_7037552342144536494_n.jpg" class="attachment-medium_large size-medium_large wp-image-3853" alt="Ηλιάνα Κατσαρίδου" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_750/https://servicexpertise.com/wp-content/uploads/2020/06/105576730_2418056885158423_7037552342144536494_n.jpg 750w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_300/https://servicexpertise.com/wp-content/uploads/2020/06/105576730_2418056885158423_7037552342144536494_n-300x167.jpg 300w" sizes="(max-width: 750px) 100vw, 750px" />

Ηλιάνα Κατσαρίδου

<img loading="lazy" decoding="async" width="768" height="1152" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768,h_1152/https://servicexpertise.com/wp-content/uploads/2020/06/IMG_7746-768x1152.jpg" class="attachment-medium_large size-medium_large wp-image-3895" alt="Ηλιάνα Κατσαρίδου" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2020/06/IMG_7746-768x1152.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_200/https://servicexpertise.com/wp-content/uploads/2020/06/IMG_7746-200x300.jpg 200w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_683/https://servicexpertise.com/wp-content/uploads/2020/06/IMG_7746-683x1024.jpg 683w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1024/https://servicexpertise.com/wp-content/uploads/2020/06/IMG_7746-1024x1536.jpg 1024w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1365/https://servicexpertise.com/wp-content/uploads/2020/06/IMG_7746-1365x2048.jpg 1365w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1707/https://servicexpertise.com/wp-content/uploads/2020/06/IMG_7746-scaled.jpg 1707w" sizes="(max-width: 768px) 100vw, 768px" />

Ηλιάνα Κατσαρίδου

<img loading="lazy" decoding="async" width="768" height="576" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768,h_576/https://servicexpertise.com/wp-content/uploads/2020/06/20200214_103759-768x576.jpg" class="attachment-medium_large size-medium_large wp-image-3896" alt="Ηλιάνα Κατσαρίδου" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2020/06/20200214_103759-768x576.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_300/https://servicexpertise.com/wp-content/uploads/2020/06/20200214_103759-300x225.jpg 300w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1024/https://servicexpertise.com/wp-content/uploads/2020/06/20200214_103759-1024x768.jpg 1024w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1536/https://servicexpertise.com/wp-content/uploads/2020/06/20200214_103759-1536x1152.jpg 1536w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_2048/https://servicexpertise.com/wp-content/uploads/2020/06/20200214_103759-2048x1536.jpg 2048w" sizes="(max-width: 768px) 100vw, 768px" />

Ηλιάνα Κατσαρίδου

<img loading="lazy" decoding="async" width="768" height="771" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768,h_771/https://servicexpertise.com/wp-content/uploads/2020/06/65087090_2431112473786417_2618143266855452672_o-768x771.jpg" class="attachment-medium_large size-medium_large wp-image-3897" alt="Ηλιάνα Κατσαρίδου" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2020/06/65087090_2431112473786417_2618143266855452672_o-768x771.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_300/https://servicexpertise.com/wp-content/uploads/2020/06/65087090_2431112473786417_2618143266855452672_o-300x300.jpg 300w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_150/https://servicexpertise.com/wp-content/uploads/2020/06/65087090_2431112473786417_2618143266855452672_o-150x150.jpg 150w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_956/https://servicexpertise.com/wp-content/uploads/2020/06/65087090_2431112473786417_2618143266855452672_o.jpg 956w" sizes="(max-width: 768px) 100vw, 768px" />

Ηλιάνα Κατσαρίδου

<img loading="lazy" decoding="async" width="768" height="576" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768,h_576/https://servicexpertise.com/wp-content/uploads/2020/06/64736352_2431107943786870_4389419635498287104_o-768x576.jpg" class="attachment-medium_large size-medium_large wp-image-3907" alt="" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2020/06/64736352_2431107943786870_4389419635498287104_o-768x576.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_300/https://servicexpertise.com/wp-content/uploads/2020/06/64736352_2431107943786870_4389419635498287104_o-300x225.jpg 300w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_960/https://servicexpertise.com/wp-content/uploads/2020/06/64736352_2431107943786870_4389419635498287104_o.jpg 960w" sizes="(max-width: 768px) 100vw, 768px" />

The Expertise

Ενημέρωση πάνω σε θέματα Marketing.

The Services

Υπηρεσίες εκπαίδευσης και Marketing.

The Expert

Λίγα λόγια για εμένα.

Testimonials

Η παρουσιάστρια έκανε πάρα πολύ καλή δουλειά κατά τη γνώμη μου, νομίζω ότι βλέπω το marketing με διαφορετικό μάτι μετά την παρουσίαση.

Principles of Services Marketing Webinar

HELLENIC AMERICAN UNIVERSITY

Εξαιρετικό σεμινάριο και άψογα καταρτισμένη εισηγήτρια! Μου μετέδωσε το πάθος της και την όρεξή της για γνώση! Πραγματικά ΕΥΓΩΝΩΜΩΝ κα Κατσαρίδου!

Service Excellence - The Art of Guest Focus Webinars

INΣΕΤΕ Executive seminars

Έμεινα πολύ ευχαριστημένη. Άκουσα και έμαθα πράγματα πέραν των προσδοκιών μου.

Customer Experience Workshop

INSETE School of tourism on tour

Ήταν ένα πολύ χρήσιμο σεμινάριο που με βοήθησε πολύ και σίγουρα θα το εφαρμόσω!

Service Excellence - The Art of Guest Focus Webinars

INΣΕΤΕ Executive seminars

ΣΚΕΨΕΙΣ, ΑΠΟΨΕΙΣ ΚΑΙ ΠΡΟΣΩΠΙΚΕΣ ΠΑΡΑΤΗΡΗΣΕΙΣ

περισσοτερα

<img loading="lazy" decoding="async" width="3117" height="2163" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_3117,h_2163/https://servicexpertise.com/wp-content/uploads/2019/04/img_4725-1.jpg" class="attachment-full size-full wp-image-383" alt="Έρευνα αγοράς" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_3117/https://servicexpertise.com/wp-content/uploads/2019/04/img_4725-1.jpg 3117w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_300/https://servicexpertise.com/wp-content/uploads/2019/04/img_4725-1-300x208.jpg 300w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2019/04/img_4725-1-768x533.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1024/https://servicexpertise.com/wp-content/uploads/2019/04/img_4725-1-1024x711.jpg 1024w" sizes="(max-width: 3117px) 100vw, 3117px" />

Έρευνα αγοράς

Do your research

Διαβάζω συχνά στο διαδίκτυο και στον Τύπο για έρευνες που...

Διαβάστε όλο το άρθρο

<img loading="lazy" decoding="async" width="2425" height="2560" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_2425,h_2560/https://servicexpertise.com/wp-content/uploads/2019/04/img_2410.jpg" class="attachment-full size-full wp-image-394" alt="Ευγνωμοσύνη" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_2425/https://servicexpertise.com/wp-content/uploads/2019/04/img_2410.jpg 2425w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_284/https://servicexpertise.com/wp-content/uploads/2019/04/img_2410-284x300.jpg 284w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2019/04/img_2410-768x811.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_970/https://servicexpertise.com/wp-content/uploads/2019/04/img_2410-970x1024.jpg 970w" sizes="(max-width: 2425px) 100vw, 2425px" />

Ευγνωμοσύνη

On RAK*

*Random Acts of Kindness Αν ανήκετε ανάμεσα στους ρομαντικούς που...

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<img loading="lazy" decoding="async" width="927" height="927" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_927,h_927/https://servicexpertise.com/wp-content/uploads/2019/05/img_4477-2-1.jpg" class="attachment-full size-full wp-image-489" alt="Καλοί Πελάτες" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_927/https://servicexpertise.com/wp-content/uploads/2019/05/img_4477-2-1.jpg 927w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_150/https://servicexpertise.com/wp-content/uploads/2019/05/img_4477-2-1-150x150.jpg 150w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_300/https://servicexpertise.com/wp-content/uploads/2019/05/img_4477-2-1-300x300.jpg 300w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2019/05/img_4477-2-1-768x768.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_100/https://servicexpertise.com/wp-content/uploads/2019/05/img_4477-2-1-100x100.jpg 100w" sizes="(max-width: 927px) 100vw, 927px" />

Καλοί Πελάτες

You should care

Σίγουρα όλοι μας έχουμε ακούσει από κάποιον γνωστό μας την...

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<img loading="lazy" decoding="async" width="1280" height="955" src="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1280,h_955/https://servicexpertise.com/wp-content/uploads/2019/03/55560492_817518208609554_4550384448427786240_n.jpg" class="attachment-full size-full wp-image-345" alt="" srcset="https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1280/https://servicexpertise.com/wp-content/uploads/2019/03/55560492_817518208609554_4550384448427786240_n.jpg 1280w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_300/https://servicexpertise.com/wp-content/uploads/2019/03/55560492_817518208609554_4550384448427786240_n-300x224.jpg 300w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_768/https://servicexpertise.com/wp-content/uploads/2019/03/55560492_817518208609554_4550384448427786240_n-768x573.jpg 768w, https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_1024/https://servicexpertise.com/wp-content/uploads/2019/03/55560492_817518208609554_4550384448427786240_n-1024x764.jpg 1024w" sizes="(max-width: 1280px) 100vw, 1280px" />

Table for one

Μοναχικοί Πελάτες – Πώς τους επιβραβεύουμε; Η έξοδος για φαγητό...

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