servicexpertise

Dr. Iliana Katsaridou

Expert in Service Excellence

Want to know a secret?

Service excellence

is a choice

please don’t tell

Articles on Services Marketing and Management

Information on Training Services

A few words about me

Testimonials

In my opinion, the trainer did a very good job, I think I see marketing differently after the presentation.
Principles of Services Marketing Webinar
HELLENIC AMERICAN UNIVERSITY
Excellent seminar and absolutely knowledgeable trainer! She transmitted her passion and desire for knowledge! Truly GRATEFUL Ms Katsaridou!
Service Excellence - The Art of Guest Focus Webinars
INΣΕΤΕ Executive seminars
I was very pleased. I heard and learned things beyond my expectations.
Customer Experience Workshop
INSETE School of tourism on tour
It was a very useful seminar that really helped me and provided me with knowledge that I will definitely put into practice!
Service Excellence - The Art of Guest Focus Webinars
INΣΕΤΕ Executive seminars

THOUGHTS, VIEWPOINTS, AND PERSONAL OBSERVATIONS 

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